Delivery and returns

Do I have to pay taxes and/or customs duties?

Taxes are included in the price of the products. 

There are no additional customs charges for delivery to the UK.

If you have any questions about our delivery policy, please contact us at contact@gigiclozeau.fr

 

Delivery

United Kingdom :

Express delivery DHL. DHL signature on delivery 2 to 3 days. From Monday to Friday.  - 7£

 

Product returns 

You have a period of 14 days after receipt of your order to make a return within the limit of one return per order. Your return package must be sent within this time period. After this time, we cannot guarantee that your return will be accepted and processed.

Returns are your responsibility. Jewelry must be returned in its original, unworn condition, with all accessories and tags attached.

If the entire order is returned, the products received as gifts must also be returned.

Custom items orders are made exclusively for the customer. When placing an order, the customer is informed that returns are not accepted for custom orders. 

Please contact us by e-mail at contact@gigiclozeau.fr and we'll give you all the instructions you need to return the products.